Positive Intelligence for Healthcare Professionals | Episode 6

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Transforming Healthcare Coaching® podcast Episode 6 cover — Positive Intelligence for healthcare professionals

Positive Intelligence for Healthcare Professionals: A Mental Fitness Approach to Reduce Burnout

In the demanding world of healthcare, clinicians face unprecedented levels of stress, burnout, and emotional exhaustion. Between navigating patient care, administrative burdens, and ever-changing protocols, healthcare professionals need effective tools to maintain their mental wellbeing. Positive Intelligence offers a science-backed approach that’s gaining traction among healthcare workers seeking sustainable ways to thrive in challenging environments.

What is Positive Intelligence for Healthcare Professionals?

Positive Intelligence, developed by Stanford professor Shirzad Chamine, is a mental fitness program designed to help individuals increase the time their minds work for them rather than against them. As Gillian Faith, an occupational therapist turned coach, explains in our recent podcast:

“Positive Intelligence increases the amount of time that your mind actually works for you rather than against you. It helps with peak performance, wellness and happiness, and also healthy relationships both at work and at home.”

For healthcare professionals specifically, this approach addresses a critical need: finding practical techniques that fit into hectic schedules while creating lasting positive change in how they respond to workplace stressors.

The Science Behind Positive Intelligence for Healthcare Professionals

Unlike passing motivational trends, Positive Intelligence is grounded in neuroscience, performance science, positive psychology, and cognitive psychology. Faith notes that consistent practice actually creates measurable brain changes:

“There is MRI evidence to show that it does make a difference after, I believe it’s eight weeks. With consistent practice, there’s actually MRI changes that can be made.”

This scientific foundation makes Positive Intelligence particularly appealing to healthcare professionals who value evidence-based approaches. The program operates like “mental fitness training,” comparable to physical exercise in how it builds capacity through consistent practice.

How Positive Intelligence Helps Healthcare Professionals in Clinical Settings

One of the most compelling aspects of Positive Intelligence for healthcare professionals is its practicality. The exercises can be incorporated into even the busiest clinical days:

“The system was designed for busy professionals in all different walks of life,” Faith explains. “You can take a couple of minutes—you can take longer if you want—and you can go away and do some of the little exercises that help to build the mental muscle.”

These brief mental fitness exercises create immediate benefits: “While you’re doing that mental muscle work, it’s also creating more of a sense of calmness. And people report that they feel more centered and more able to rise up to their next challenge.”

For healthcare professionals facing back-to-back patient encounters, difficult conversations with families, or complex team dynamics, these moments of mental reset can be transformative.

Identifying and Managing Your “Saboteurs”

A core concept in Positive Intelligence for healthcare professionals is identifying your “saboteurs”—mental patterns that may have served you in childhood but now undermine your effectiveness and wellbeing.

“The judge is the biggest saboteur,” Faith explains, “and we all have the judge in ourselves that sometimes is either judging ourselves, judging other people, or judging circumstances.”

This resonates deeply in healthcare, where perfectionism and self-criticism run rampant. As Dr. Liang Emlet observes:

“It’s incredible to me, you know, when patients die or if there’s the natural evolution of a disease process, it’s amazing how many healthcare clinicians take things so personally, and they judge themselves and their team and each other, when it’s really not in their purview to be judging.”

Positive Intelligence helps healthcare professionals recognize when these saboteurs are at work and provides techniques to shift to what Chamine calls “Sage powers”—more constructive mental approaches.

The “Sage Powers” That Transform Healthcare Work

To counterbalance saboteurs, Positive Intelligence for healthcare professionals teaches five “Sage powers”—mental shifts that transform how you respond to challenging situations:

“These sage powers are the shifts in our mindset and shifts in our thinking that can help us take something that is causing fear, anxiety, whatever it is, and shift it into a sage thought where we can actually approach it with a more possibly more confident, more relaxed, more intentional way,” Faith explains.

One powerful technique is the “Older Wiser Self” exercise. Faith shares how one healthcare professional used this approach while balancing a demanding career with caring for her chronically ill husband and struggling son:

“When you’re faced with a decision that you have to make or a situation that you don’t quite know the best way forward with, look ahead to what your older, wiser self may tell you or may look back and think this was the right decision or the wrong decision.”

Measurable Results for Healthcare Professionals

The benefits of Positive Intelligence for healthcare professionals extend beyond subjective feelings of wellbeing. Faith cites impressive statistics from studies on the program:

  • 92% of participants reported better teamwork and collaboration
  • 91% improved stress management
  • 85% experienced increased happiness
  • 84% improved conflict management skills

One healthcare professional even reported consistently lower blood pressure readings after completing the program—a tangible physiological benefit that demonstrates how mental fitness translates to physical health.

Managing Healthcare Conflict with Positive Intelligence

Conflict management represents a particularly valuable application of Positive Intelligence for healthcare professionals, who navigate tension-filled situations daily.

Faith shares one simple but powerful technique: “One of the approaches they suggest for conflict management is thinking about the other person or the other party as always having at least 10% accuracy in what they’re saying. And if we can recognize that in other people and build on that 10%, hopefully, when there is conflict it’s easier to reach some kind of a resolution.”

This 10% principle reframes disagreements from all-or-nothing standoffs to opportunities for finding common ground—crucial in healthcare settings where team cohesion directly impacts patient care.

How Positive Intelligence Builds on Emotional Intelligence

Many healthcare professionals already value emotional intelligence—the ability to recognize and manage emotions in themselves and others. Positive Intelligence takes this foundation further:

“Emotional intelligence is where we’re aware of other people, their communication styles, and we have empathy which is great. That’s wonderful,” Faith explains. “Positive Intelligence will build on that and it will actually help individual people become stronger in certain areas of their life and in the way they communicate.”

The key difference lies in the actionable techniques that help healthcare professionals move beyond simply recognizing emotions to transforming how they respond to them.

The Practical Path to Positive Intelligence for Healthcare Professionals

For healthcare professionals interested in exploring Positive Intelligence, the program offers a structured approach:

“It’s a fairly simple and easy to follow program. There’s a six-week bootcamp and it’s an introduction to the positive intelligence and all of its concepts,” Faith explains. “You have an app on your phone and it takes you through different lessons in why this works, the science behind it, and also identifying what we call saboteurs.”

This digital format makes it accessible for busy healthcare professionals who can engage with the content during brief breaks in their day, making mental fitness a sustainable practice rather than another obligation.

Individual and Team Applications

Positive Intelligence works on both individual and team levels—an important consideration for healthcare settings where both personal resilience and team function are crucial.

“I have worked with individuals and also teams,” Faith notes. “Everything comes from within, so anything that we do to develop ourselves personally is going to have an overspill into professional life.”

For healthcare leaders looking to improve team dynamics, Positive Intelligence offers a shared language and framework for addressing challenges constructively.

The Lasting Impact: From Reaction to Response

Perhaps the most significant benefit of Positive Intelligence for healthcare professionals is the shift from reactive patterns to more intentional responses:

“Since I’ve gone through this program, I feel like I react to things less and I approach things with more what we could call a sage power or a sage approach or sage wisdom. And it’s empowering,” Faith reflects.

This movement from reaction to response creates a cascade of positive effects: better patient interactions, improved team dynamics, reduced stress, and ultimately more sustainable careers for healthcare professionals who desperately need tools to prevent burnout.

Taking the First Step Toward Mental Fitness

For healthcare professionals interested in exploring Positive Intelligence, resources include:

  • The Positive Intelligence website (www.positiveintelligence.com) which includes white papers on the scientific foundation
  • The six-week bootcamp program with accompanying app
  • Individual and team coaching programs that incorporate Positive Intelligence principles

Through these resources, healthcare professionals can develop the mental fitness that helps them not just survive but thrive in their challenging but vital work.

Interested in more? Book a free discovery call with one of our coaches who understand the unique pressures of healthcare—because they’ve lived it too. No obligation, just support from someone who’s been in your shoes.

Want weekly tips for thriving in healthcare? Join our community of healthcare professionals making positive changes in their careers and lives.

Not Just Surviving, But Thriving: There's More to Your Story

You deserve more than just getting through the day. You deserve a life filled with purpose, peace, and satisfaction. Let’s embark on this transformative journey together, and unlock the door to a life where you feel empowered, valued, and fulfilled every single day. At the core, our hosts believe in the transformative power of coaching to elevate healthcare professionals’ lives.

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Meet the Coaches Behind the Podcast

Members of the Transforming Healthcare Coaching® team

Let's not just dream of a better healthcare system;

Let's create it

Our hosts, a diverse team of energy leadership coaches, share a common foundation: each has been intricately involved in the healthcare industry, either currently working or having worked in various capacities. This shared experience in healthcare provides a deep understanding of the challenges and triumphs you face daily, making our guidance not just theoretical but grounded in real-life experiences.
At the core, our hosts believe in the transformative power of coaching to elevate healthcare professionals’ lives.

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