Transforming Healthcare Coaching
Transforming Healthcare Coaching

Episode 9: Empowering Healthcare Professionals to Reignite Passion

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Join Lilly and Amy Bubser as they explore strategies to reignite passion in healthcare careers. Discover why healthcare professionals often feel burned out and learn practical tips to navigate career transitions and find fulfillment. Tune in for insights, expert interviews, and actionable advice to level up in your life and work. Subscribe now to the Transforming Healthcare Coaching Podcast for more empowering discussions.

Lillian: Welcome to the Transforming Healthcare Coaching podcast, where we bring you guidance and coaching perspectives so that you can level up in your life and work.

Hi, everybody.

Our goal is to provide you with valuable insights and expert interviews, and we believe that everyone in health care deserves a coach, and that together we can transform health care one person at a time. My name is Lilly. I’m the Founder of Transforming Healthcare Coaching, and we have a team of coaches from many disciplines.

They’re all trained in energy leadership coaching, and we help clinicians in health care with a wide variety of niche specializations, including well being, performance, careers, transitions, executive leadership. And all of us are available for one on one coaching. And so without further ado, I’ll go ahead and let Amy introduce herself.

Amy: Hi, thank you so much, Lilly. Thanks for having me here today. My name is Amy Bubser I am a life transition coach, a career empowerment specialist and a well being advocate. I really, truly wholeheartedly believe in the importance of finding joy and fulfillment in both work and life. I am dedicated to empowering healthcare professionals to rediscover their purpose, regain their well being, and reignite their enthusiasm for what they do.

I have had years of experience as a body mind practitioner and a licensed ultrasound technologist in the New York City area. I really love working with people when they hear some loud voice inside of them, and maybe it is something that is pushing them away from what they’re in now, because they just don’t know it .

want it to get worse, or they’re being pulled to something brighter in a goal or some kind of a vision or dream. So anyway, I hope today can answer some questions and shed some insight for you all.

Lillian: Awesome. So today’s topics that we invited you on to talk about was really about how to empower healthcare professionals to find their passion and in their career.

And this topic is really so relevant for everyone in healthcare, Amy. I’m so glad that you’re on talking about this. I want everyone to know that it’s normal to feel stuck in your job, and I also want everyone to know that it’s possible to find a way forward. And in starting off, Amy, why do you think that we often feel less than excited about our work, our profession in healthcare?

Amy: Yeah, this is a biggie; and , I never like generalizing, yet you are hearing this more and more in healthcare, and how the word burnout is synonymous with it. But first, healthcare positions can be exhausting, they can be demanding, they can be very high stress jobs just in the first place.

And most of us know what we signed up for, and maybe we were even drawn to that. It’s just when something disrupts our flow of work, or the meaning in our jobs, or something really throws a wrench in our daily routine at work, that can really cause a drain on us over time. We’re not talking about just a bad day and you need to recover.

But over time, it’s sometimes hard for people to sustain and keep their energy and vitality while they’re doing their job. And the big word that’s always thrown out there is self care. We have to take better care of ourselves. We’re the helpers, but quite honestly, sometimes people are like, this isn’t fair.

It’s not just about me changing who I am. It’s also becoming known that the healthcare system, the system itself might be adding into this. And again, I don’t like to do generalizations, but we’ve all seen it happen. So then what’s the problem with that? You still could go to your job and do your job, but with this, system, or something that you feel maybe a lot of people feel they don’t have control over or it’s not changing and they can start to feel like they don’t have choices or maybe , they just have to grin and bear it.

And and that can be deflating, which can add to the cycle of feeling burnt out and add to the cycle of our own self care, which is our own fuel of energy.

Lillian: Yeah, so true. I do see that the fact that a lot of people start to begin to think that it’s the organization or it’s the system or it’s their service line, or it’s their particular division or their particular work group that really becomes a problem.

And it’s interesting because once you begin to see one thing is not quite right and negative, then it starts to snowball. I think we’re all always ready to go to look for things that are not right and then want to try to improve it. And so I think the hard thing is when things are not right and you don’t have the control to be able in your own power to fix things.

That becomes a challenge. I think it’s almost easier to just be able to get through your single shift because you find a little problem, you fix it for yourself and your little group, there for that shift. But when it keeps on happening every single time it’s whack a mole, in terms of trying to be able to find the solutions for your particular organization or your work group.

Amy: Yeah, that’s absolutely right. And think of the time and energy that’s put into daily from all those people, not just even in your team dealing with this. I know Lilly, you work a lot with leaders in healthcare and sometimes that gives me promise leadership, making changes and having awareness of what’s going on.

And all the way up the ladder, of course, in an ideal world, that’s where change can really affect the most people. So I know that’s also part of your niche and, and really a mission and goal of our whole group to change health care one person at a time. 

Lillian: Yeah. And it’s interesting that I think no matter where you are in the healthcare leadership ranking, this feeling of trying to reigniting your passion in your career is really important.

And so I’m curious, Amy, what are the common reasons that your clients come to you for coaching? What are common rock bottom moments in their work satisfaction that, causes a health care clinician to find a career coach who specializes in either transition or just trying to find the passion again.

Amy: Yeah. This is work I love to do. And also because I have this wellbeing background and the energy and health, the combination of the career issues with their wellbeing. So bottom line is especially I find for healthcare workers is when they start to have their own health problems, that kind of sounds an alarm that they’re willing to reach out and get some help because they’re like, wait a minute.

This is now affecting my body. So that’s one. One is just, they’re just too tired and they just- they just know it feels like a dead end and they feel stuck. Another one is just their life becomes unmanageable again that drain of energy with the day in and day out is really taking a toll on them.

So they know they need to change something. And of course, there’s time management and self care and all that, but they’re feeling like they need some guidance with that. And also, there’s a big one that comes up a lot for people under the surface of conflict of their values, and what they’re seeing in the evidence of the values of the system.

Lillian: I think it’s fascinating the fact that we literally have to hit physical and emotional rock bottom to find a coach, and I find us I think just, sad, right? For like our own peers and colleagues, we all trained for years and decades to become pretty elite, both intelligence and also the art of practicing in healthcare, no matter what profession and what part of the team that you’re serving on, including healthcare executives.

You spend a lot of time perfecting this art of what we do. And yet, It takes rock bottom, for terms of the physical, emotional being exhausted to actually find that career coach to be able to help you find your way again. And I also thought, I found it really interesting that so much underneath this sometimes becomes the value proposition that something, over time becomes long enough that you can’t pretend that there is a deep seated value in the way you want to show up and how you want to develop yourself as a person that perhaps you’re not finding in your current position the fun that you actually found when you went into the profession, 15-, 20 years ago different things make you excited, different things that were interesting, intellectually stimulating 10- 1 5 years ago, but then.

.Over time, it’s normal to actually change and want to continue to improve. So I find it amazing that It takes that degree of a tension point for people to find a coach rather than just normalizing the fact that as you grow, it would be normal for every couple of years to be itching for a new challenge or a new fun thing or a new opportunity.

And I’m curious what your perspectives on that are, Amy.

Yeah. 

Amy: No, good points. It’s almost like people are getting more into survival mode and when you’re in survival mode, you’re not allowing or having the space to dream and think bigger. And where am I going? It’s like literally just getting through the day and then being so busy, even with free time.

A lot of people also tell me, when they do commit and they want to do this, it’s huge because they’re so busy. It’s usually they’re doing their laundry, versus doing this. So it is a tough one. And the health care workers, I do find, have these what I call self care myths.

I’m selfish. If I’m taking care of myself, I’m the helper. I’m supposed to help people. I’m fine. It’s not that bad. I actually heard someone say once. When the floor literally comes out from underneath me, then I will get some guidance. Or I have no time. So I call them myths because they’re obstacles.

And we all know in our right mind that, we can all, move above obstacles. There are ways we’re very resilient solutions inside of us, to get there, but sometimes they just don’t have the energy, which is also something we focus on in this type of coaching.

 But to your point though, because you initially asked about finding the passion, that is huge. I think it is so important. And again, I don’t believe in just, putting a bandaid on something and saying, oh, you’re in this job and it’s made you this way. And oh, let’s just think differently.

It’s a bandaid that you can’t really trust yet that this is going to really change things. So there are ways to tap into that really source of energy. and knowing and resilience inside of us. We’ve all been through tough things in our lives, right? So we know it’s possible. We’ve seen it in other people.

So it’s also just tapping into that in people and connecting them. I have these great exercises I do with people. I call them branding brainstorming. And we really look at the way they do their work and the way they make impact and it’s really amazing to see people at the end of a short session, walk away with confidence and this internal motivation and glow that taps them back into that.

And then, of course, we followed up with some action steps and things to do with it. But, it’s so important to get back into that Why are we here? What is it that gets us going? And it also could involve, steps of solving the problem as well. 

Lillian: I find that really interesting what you just said, Amy, about the fact that part of it is you don’t take the time to even notice the things you are doing yourself.

And it’s super awkward to talk about yourself. And so I think just having to explain to a coach a trusted person in your corner. Oh, then people do stand a little taller, you lift your head up a little higher and you realize this actually is in alignment. There is a reason why potentially I’m not just quitting my job, that I really do enjoy being a nurse or a physician or in ultrasound or in pharmacy I’m curious what other questions you explore with your clients to help unpack their true who and identity when they realize to tap back into that joy and passion. 

Amy: Yeah, that’s good stuff. It’s really good to sit back and think, when I do my job and I’ve worked with different people, you can actually literally go ask one of your colleagues or past colleagues, or imagine what you’ve heard or what they would say of how you do your job.

Like: How does Lilly show up? If I met someone that you worked with and I said, Oh, I met Lilly. She’s great. And they said, yeah, we work together. And I’d say, wow, that must’ve been great to work with her. What would they say? Make a list, write it down. You can even ask them or you can just make your own list and you start seeing patterns and it’s yeah.

That’s right. Cause I say other people, especially for healthcare workers, cause it’s hard sometimes to see that in yourself and then also add some of your own and you get your traits and how you bring yourself and your energy to your skillset that you have, we all have our training and our skillset, but it’s like you’re different than the next person.

How do you show up and really reinforcing that: I can’t tell you how much that does for people. 

Lillian: I love that. It’s having your own personal sort of 360 and in your own mind of the most fantasy best 360 you could ever get. And for those of you, us who have gone through 360s these are evaluations that your peers either below, equal, above you will do to give you, so you get a snapshot.

How they perceive you, which is great data, not only just to validate, the way you’re showing up, give you some feedback and also, in terms of leadership development but it’s also really helpful just so that you can also, as Amy had just pointed out.

It’s also to give you data on this is how you are showing up and gives you some validation in addition to getting feedback for places for improvement. It also gives you some places where you can lean into where this is your natural vibration. This is your natural way that you contribute to this team.

 This is the way you are a value add to this organization and to this team and to be proud of it. It’s always nice if you have that kind of data. And if you don’t have that data with your organization it’s something to explore in your next annual evaluation. Just hey, how, what are ways that we could participate in something like that?

Because it is a team in a group building exercise. Most people don’t see that way. Most people don’t see the 360s that way. But if it’s done well, it actually can help you perform even more to your ability and actually ground yourself to know that you are showing up the way you do want to show up.

Amy: Yep. Yeah, that’s great. And what’s nice too, is when I do this with people, I also hear other things and I feed it back to them and they were like, Oh my God, you just said something I never even would have imagined, but you’re absolutely right. I never think of that. Because what happens is when we do our jobs.

We do what we’re good at. And when we do what we’re good at, it’s easy. And we don’t think it’s a big deal. It’s I just do that. It’s no. You do that. And the next person doesn’t, and it’s really, I can’t tell you how much this little pivot of someone’s perspective of how they do their job can shift their whole trajectory.

Lillian: Which is why it’s really important in career transitions as you consider it to make sure you get a career coach because it may not go the way you think it’s going to go. I bet you, you probably get that all the time, Amy, with your clients. I did not expect these last six weeks to go the way it went.

Because I actually was going to ask you, Amy, how do you actually help people think through the process of staying and thriving in the current position versus taking a career pivot? Versus taking a career leap, like truly jumping either industries or jumping positions. I’m curious how you help people think through the several buckets of a career transition.

Amy: Good question. First of all, with any of all these questions. I always encourage people, you go through this process with gentle kindness and self compassion. And really enter this process of searching and looking for a solution. No self judgment. Put that at the door. And really allow yourself to allow this to lead you into a deeper, direction and process for yourself.

And with that, there’s a lot of assessments that we do. And , One we do like a body budget. We even just check out where they are physically in their whole body, because in order for your brain to work and even to allow yourself to give the space to think about this, it’s important to just check back into the basic physiological things that we do have, or sleep or nutrition or exercise.

And I believe the fourth big one is connecting and having fun and enjoying life. So we do an assessment of that. We do this assessment of their motivators, to do what they do and their branding, like we just talked about. And then we also look at, there’s like the known kind of putting it out there to let people know, when you make a change, you have choices.

You can try to solve it. So that’s part of this changing your mindset, exploring options communicate even to your colleagues and your supervisor, your boss to the system. You try and solve it. Another thing is, you could accept it. You could just literally accept it and just say, I’m going to just go to work every day and just do what I do and accept whatever this, that’s a big one.

But sometimes people try that. You could do nothing, and stay drained and stuck, or whatever the thoughts are going through your head, or just try to cope , and you could change your approach to the problem. With that, we kind of pivot and see where people are at, and then from there. I am not an advocate for people need to leave the health care system and let me help you change your career.

Sometimes, people find that and they do it and other times they may change within the health care system. And then we also look at their skills, their interests, their values, their passions and maybe one person was an RN in emergency health and she moved into the QA Department, she had the base interest.

She didn’t have to throw away her years of experience and her benefits from the company, so there’s also sometimes pivots you can do into other areas and carry those skills with you. So that’s one exploratory way. And then there are those who really just are feeling they want to change and that I call a reinvention and we do work on that and there’s a lot of support and resources out there for that step as well.

Lillian: I love that. And I love how we’re going to table the reinvention stuff. I think probably for another talk. That alone is a whole 30 minutes of chatting with you because I know you’re also an expert in that as well. And have helped so many people to really truly to do that because that’s also your life story as well to be able to find the joy and ability to do those big leaps.

And I agree with you, I think the reality is, we all should probably normalize in a career in health care that we don’t often get to see when we’re in our own bubbles of those direct career development and professional development that we only can only see maybe the first five years really can’t see the long game of what the 20 years will look like.

And the reality is, when we ask any of the most senior people in their career, they’ve actually acquired, every couple years, some other skill set and diversification is actually a good thing and keeping a really open mind for what are the good points of each type of job is something that we don’t often think about until, like you said, we hit rock bottom and we wonder about some other way forward.

Amy: I just want to add one more thing in here, Lilly. I also really like to make sure people are clear in their own awareness or their choices. So that they’re even if they choose a big change or whatever they’re choosing, it’s more of a choice that they have awareness of versus it being straight out of

fear or burnout and exhaustion and taking that step back and allowing the process like to hit the pause button so they can think more clearly as part of it as well. 

Lillian: Right, and Amy, any concluding thoughts before we end this session .

Amy: Yeah, sure. one thing is, and I know the exhaustion that can happen in health care. I just want to remind people that even though you may be feeling that way, that it’s just too much or it’s difficult. Just remember, we all have inside of us, this, wealth of energy and that inner spark and solutions and ways to, make it through and come out even better. And we all know that, but it’s good to remind people of that. And the other thing I just want to add is, as you mentioned how people can pivot in the field, feel free to reach out and network with people and ask them, say, maybe I did want to get in that position in 5 to 10 years.

Go ask them. Say, hey, can I talk to you? Do you have 15 minutes of time that I could ask you some questions and get your advice? And so usually people will say, of course, they’ll have to fit it in their schedule, but can be a wealth of information for you to gather in your decision making and learn how they got there.

And then maybe also ask them, out of the conversation and the direction it went, could you tell me someone else that I could talk to possibly about that? I’d love to learn more. 

Lillian: That’s such a great point. The curiosity just to see what other people’s careers and work life journeys have been makes you realize all is just the one or two things you might see in your sphere.

So expanding your sphere is really important so that you can maybe do the same. 

Thank you so much for listening to the Transforming Healthcare Coaching Podcast. If you found this episode interesting or useful, please share this with your friends and colleagues in healthcare, and we will love it if you hit subscribe so that you never miss an episode. Leave us a review on wherever you are listening to us.

It means a lot to us and we actually read every comment. Also, we want to help with the topics and problems that you want us to talk about. Email us with suggestions, feedback, and praise at podcast at transforminghealthcarecoaching. com. If you want deeper support for your life and work as a healthcare clinician and leader, head over to transforminghealthcarecoaching.com and see how we can partner together to meet your goals. Download your copy of our free five reflection questions to jumpstart your journey as you level up in your life and work and get on our email list. Be the first to know about our coaching programs and what’s coming. Together, we can transform healthcare, one person at a time.

Not Just Surviving, But Thriving: There's More to Your Story

You deserve more than just getting through the day. You deserve a life filled with purpose, peace, and satisfaction. Let’s embark on this transformative journey together, and unlock the door to a life where you feel empowered, valued, and fulfilled every single day.At the core, our hosts believe in the transformative power of coaching to elevate healthcare professionals’ lives.

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Meet the Coaches Behind the Podcast

Transforming Healthcare Coaching mission

Let's not just dream of a better healthcare system;

Let's create it

Our hosts, a diverse team of energy leadership coaches, share a common foundation: each has been intricately involved in the healthcare industry, either currently working or having worked in various capacities. This shared experience in healthcare provides a deep understanding of the challenges and triumphs you face daily, making our guidance not just theoretical but grounded in real-life experiences.
At the core, our hosts believe in the transformative power of coaching to elevate healthcare professionals’ lives.

At the core, our hosts believe in the transformative power of coaching to elevate healthcare professionals’ lives.

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